Shipping policy

We only ship to the CONTINENTAL U.S. from warehouses located in the USA. All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Order Cut Off Time: 1200 PM Eastern Standard Time

Order Handle Time: 0-3 Days (Monday - Friday)

Shipping Time: 4-7 Days (Monday - Friday)

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

For simple flat rate shipping: We offer flat rate shipping to the Continental USA: Economy ($9.95), Standard ($11.95), Two Day ($19.95), and Overnight ($49.95).

FREE shipping for orders over $200.00

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at info@tdgsllc.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

We accept returns up to 30 days after delivery, if the item is unused and in its original condition WIth an approved RMA, we will refund the full order amount minus a15% restocking fee plus the shipping costs for the return. See our return policy here: https://www.tdgsllc.com/policies/refund-policy.

In the event that your order arrives damaged in any way, please email us as soon as possible at support@email.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at info@tdgsllc.com.